morongo casino resort spa information security linkeidn

“As our guests have become increasingly comfortable using smart speaker technology at home, we knew that adding Volara devices to our rooms would bring the same type of voice-on-command experience and convenience to Morongo. “The Morongo Casino Resort & Spa is always looking to strengthen our guest experience and our partnership with Volara will help us do just that, said Richard St. Volara’s integration with Sonifi Solutions brings voice control to the guestroom television viewing experience. No longer will guests need to find and touch the remote control or scroll through channels seeking their favorite show. Now they can say things like “ turn on the TV” or “ tune to ESPN” or “open the guide” and their television will respond appropriately. Whether guests request an item (“bring a bottle of champagne”), a service (“turndown my room”), or recommendations (“where can I go for dinner”), the highly secure voice technology streamlines all guest communication and gives visitors a way to connect virtually to those who will make their stays exceptional. Volara’s integration with the Amadeus Service Optimization Solution extends the contactless guest experience with item and service requests being seamlessly routed to the appropriate department for fulfillment of each command. Rather than picking up the phone to call room service or request a forgotten amenity at the front desk, guests can speak commands to a Google Nest Hub powered by Volara to get whatever they need with minimal staff interaction. Interactive voice-first solution supplies guests a more convenient and memorable stay, while enabling the hotel to serve its guests more efficiently and consistently.ĬABAZON, CA - May 10th, 2022 - As Morongo Casino Resort & Spa – an oasis in the desert just 90 minutes’ drive from Los Angeles – welcomes record numbers of guests to its four-star resort experience, Volara is there supporting the contactless, convenient and brand consistent journey from check-in to check-out.

Morongo casino resort spa information security linkeidn